After just over a year as a coveted, invitation-only beta, Google has officially launched Google Voice as a free service for all. Google Voice adds another component to the suite of tools available from Google providing small and medium businesses with cost-effective tools enabling them to conduct business like their much larger enterprise counterparts.

A group of technology marketers issues a study that speaks directly to one of the hottest of consumer hot buttons: terrible tech support for the home and small business computer.

As recently as five years ago, business continuity and disaster-recovery topics would make IT executives in small to midsize enterprises grumble that neither was affordable. Now companies of all sizes are realizing they can have both using virtualization technology.

While some large enterprises have moved their information-technology infrastructure to a third-party managed service to save costs, small firms--especially startups--have come to rely on cloud services to cut initial outlays and help them focus on the core services and products.

Whether your business is a big fish or a small-fry home office, you can get hacked just the same, and the stakes are higher than a few canceled credit cards. Here are a few tips to protect your users and your networks--steps that even enterprise-class security specialists may slip up on.